Privacy Policy

Privacy Policy

Last Updated: 01/16/2025

This Privacy Policy describes how Metropolitan Management Co. collects, uses, discloses, and protects personal information obtained from users of www.metmgmt.net. This Website is operated in connection with landlord-tenant, property management, housing, and real-estate related professional services in Washington State.

1. Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily submit, including:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Property address or unit information

  • Communications and documents submitted through contact forms or uploads

  • Account credentials (if applicable)

Tenants, applicants, landlords, and property owners may provide information related to rental inquiries, lease administration, maintenance requests, or compliance communications.

B. Automatically Collected Information

When you access the Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system and device type

  • Pages viewed and referring URLs

  • Date and time of access

  • Cookies and similar technologies

C. Information We Do Not Collect

We do not intentionally collect:

  • Medical or health information

  • Biometric identifiers

  • Precise geolocation data

  • Social Security numbers through this Website (unless expressly disclosed and required for a specific service)

2. How We Use Information

We use personal information for purposes including:

  • Responding to landlord-tenant inquiries

  • Providing property management or housing-related services

  • Facilitating communications between landlords, tenants, and vendors

  • Maintaining records related to leases, notices, and compliance

  • Improving Website functionality and content

  • Protecting against fraud, misuse, or unauthorized access

  • Complying with Washington law, including the Residential Landlord-Tenant Act (RCW 59.18) where applicable

We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Cookies and Website Analytics

We use cookies and similar technologies to:

  • Ensure basic Website operation

  • Measure traffic and usage patterns

  • Improve navigation and performance

You may control cookies through your browser settings. Disabling cookies may affect Website functionality.

4. Disclosure of Information

We may disclose personal information:

  • To service providers who assist with hosting, email delivery, document management, analytics, or IT support

  • To landlords, tenants, vendors, or agents as necessary to provide requested services

  • To comply with legal obligations, subpoenas, court orders, or lawful requests

  • To protect our rights, property, or safety, or that of others

  • In connection with a merger, sale, or transfer of business assets

We do not sell personal information and do not share personal data for third-party advertising purposes.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill legitimate business and housing-related purposes

  • Maintain records required by Washington law

  • Resolve disputes or enforce agreements

Information is securely deleted or anonymized when no longer needed.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No system is completely secure, and we cannot guarantee absolute security.

7. Your Washington Privacy Rights

Washington residents may request to:

  • Access personal information we maintain about them

  • Correct inaccurate information

  • Request deletion of personal information, subject to legal retention requirements

Requests may be submitted to: admin@metmgmt.net
We will respond within a reasonable timeframe consistent with Washington law.

We will not retaliate or discriminate against any person for exercising privacy rights.

8. Children’s Privacy

The Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

9. Third-Party Websites and Services

The Website may contain links to third-party websites or portals (including payment processors or vendor systems).
We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Information

For questions about this Privacy Policy or to submit a privacy request, contact:

Metropolitan Management Company
4111 E Madison St #490

Seattle, WA 98112
Email: admin@metmgmt.net
Phone: 206-282-1103